While a bit of inconsistency is to be expected even for a high-end appliance, this was an incredible amount for a griddle that costs a whopping $550 (MSRP=$700! OMG!). I'm sure it would complicate things for the manufacturer to fix it, but at that price, I'd hope they'd take a stab at more uniform results.
So if the whole point of temperature control is, you know, controlling the temperature, the Wolf couldn't hack it on about two-thirds of its cooking surface, effectively flushing my enthusiasm for their griddle down the drain. It might as well just have had low, medium, and high on the dial.
Flat Notes
Other faults became apparent too. The nonstick surface is lovely for certain applications, but it tends to have a shelf life. The manual suggests using only wooden or plastic utensils, but over time, you're probably going to cheat, or just occasionally give into the urge to use a thin metal spatula like I did, and eventually you're going to wear down the surface. If you could easily pop off the surface and replace it that'd be one thing, but it doesn't detach, making the eventual replacement a pain in the butt at best.
Nondetachable also means cleaning is a pain; you're supposed to go at it in situ with a hot, soapy cloth, then "rinse" with a damp cloth. You can squeegee grease down into the drip tray, but in my testing, cleaning took a lot more than just a damp rag. To be fair, cleaning off a restaurant flattop is also a chore, but the Wolf would get a lot more use if it were a bit more user-friendly for the home cook.
Keeping the space around the griddle clean was also an issue. I was testing it while visiting my parents and splattered pork-chop grease all over the gray clapboards next to the front door, making me wish the Wolf had some sort of backsplash option. Sorry, Mom! Finally, every time somebody walked past it when it was off, they asked why the power light was on, and I never really had a good answer for them.
Also at my folks' place, I found a Black & Decker griddle in among the pots and pans in the cupboard. It has more rudimentary controls and probably cost 30 bucks a decade ago (there are lots of modern options online in the 30- to 40-dollar range), but you could buy more than a dozen of those for the price of a Wolf. With that same $550, you could also get a huge backyard griddle that uses a propane tank and still pocket well north of 100 clams.
I had high expectations for the Wolf. It's such a great idea! But it feels like nobody at Wolf HQ thoroughly tested it before shipping it out, and at $550 that's fairly inexcusable.
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