All told, the Mirror engaged me more than any other exercise machine I’ve used (doorway pullup bar this ain’t). It made working out—dare I say it—fun. Mirror knows it too. After all, the company's business model depends on engagement for success. Some of the instructors are genuinely funny; they interject jokes or short anecdotes into their routines. There’s a whole section of classes called “Family Fun” that aims to include the whole household, kids and parents alike. During a live class, Rachel gave me a shout out because we’re both from the Bay Area. (Yeah, the Mirror knows your location.)
Of course, these were all features I experienced before the world went into lockdown and Mirror suspended live classes and personal training sessions. There are still thousands of pre-recorded lessons available on the platform right now, but if you’re looking for that direct connection, it might be best to wait until we're all allowed to, you know, connect again.
The strange thing about the whole Mirror experience is that I found the hardware—the actual mirror device itself—to be the least useful part of it. The classes are great, the instructors are knowledgeable and personable, and the interaction aspect is neat. But those are all features that can be delivered through any screen. Once you buy a Mirror, you get access to a service called Mirror Digital that lets you do the workouts on a phone, tablet, or TV—presumably for when you're traveling, or sheltering at your pied-à-terre. It would be a small step to make that experience platform agnostic. Additionally, lessons like Mirror’s are available through apps from companies like Peloton and Nike.
I am, of course, undercutting the entire point of the Mirror as an object. It’s an elegant piece of home decor. I get that. If I had the discretionary funds to justify it, I’d love to own one. But as an exercise ecosystem alone, I would be completely content just to have access to Mirror’s media offerings in a less restricted capacity.
To Mirror’s credit, that seems to be the direction the company is heading. Founder and CEO Brynn Putnam told me that she sees the Mirror as a conduit for content into the home. “I think really, at our core, we’re building a media company,” she said. She declined to get into the specifics, but said that within a couple years, Mirror content will be available through “multiple channels.”
So, that’s cool. It’ll be nice if at least one of those channels doesn’t necessitate buying a big, expensive piece of glass. I already have too many of those.
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